How do you get good reviews?
Anyone organising a birthday party looks at the reviews before booking.
In short: Ask for a review right after the visit, with a direct link, especially from people who held a birthday party. Reply to all of them, including the bad ones, calmly and with a solution.
How do you do it?
- A link or QR code at the exit
- A message after each birthday party
- Train staff to ask naturally
- Reply to all of them, promptly
- Use complaints to fix what is going wrong
More ideas
How to fill your park all week.
See how to fill your park